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Web Designs FAQs
I already have a domain
Not a problem at all. If you already have a domain name you’d like to use, there are 3 options to consider:
Change your domain’s nameservers: In changing your domain’s nameservers, all you are doing is pointing your domain name in our direction. This means that you will continue to pay whoever you bought the domain name from on a yearly basis for the renewal of the domain. (If you had email accounts working on your domain, they will no longer work once the nameservers are changed unless migrated).
Update your domain’s A Record: In updating your domain’s A Record, your emails and any other applications you may have on subdomains will continue to work as before. You will continue to pay whoever you bought the domain name from on a yearly basis for the renewal of the domain though.
Transfer your domain: Transferring your domain name to us is a process that can take between 24 hours and 7 days depending on the registry. The advantage of this is that you will no longer have to pay anyone else a separate fee whilst also paying us for your site. The cost of your domain is free with all our packages (limited to .com, .net and .org)
Do you packages come with cPanel?
Yes, you can get access to managed your web hosting account via cPanel. The details are sent to you upon service setup.
Can you explain each of the listed features?
Pages: The number of pages that will be created for your website on setup. If you need your website to have more pages than that, we do allow you to pay for additional pages. Alternatively, you can log in and create an unlimited number of pages free of charge.
SSL: An SSL (Secure Socket Layer) certificate comes free with all our website plans and this gives your customers an extra degree of confidence with the presence of the https lock symbol in their browser.
Mobile Friendly: We ensure that the website we design for you is not only beautiful, but fully functional on devices of all sizes, from desktops to smartphones.
WhatsApp Chat: Your website will have WhatsApp Chat integration, allowing visitors to simply tap to initiate a conversation with you on WhatsApp.
Social Media Integration: Visitors to your website will be able to subscribe to and follow you on the various social media platforms you have as there’ll be links to them from your website.
Google Map Integration: We integrate a Google Map of your location into your website so visitors can easily find the directions to your office.
Security/Firewall: We take the security of your website very seriously thus all sites are protected by a firewall, among other security measures to ensure that your site isn’t compromised by malicious actors.
Gallery: Display images of your products and services in all their glory with lovely and interactive galleries.
Sitemap: An index of all pages on your website is generated in a machine-readable format to ensure that Google and other search engines can get the information they need about your website.
Contact Form: Allow visitors to your website to easily send a message or request without having to expose your email address.
Site Backups: Despite the best laid plans, accidents do happen. We ensure to have your website backed up regularly so it can be restored and have you online as quickly as possible if anything is to happen.
Website Analytics: Integrate your website with Google Analytics for free and gain insights into who is visiting your website and why.
Speed Optimization: Our sites are built with speed in mind, to ensure your visitors enjoy their browsing experience.
Free Hosting & Domains: We provide you with free hosting and domain for the first year as long as the resources used by the website fall within the plans of our shared hosting here: stormerhost.com/linux-web-hosting. You will continue to get the hosting and domain free as long as maintenance renewal fees are paid.
Newsletter Signups: Easily collect the email addresses of your interested visitors so you can re-engage with them with your content.
Blog: Have a section of your website dedicated to updating your visitors on the latest news or information going on in your organization or company.
SEO Setup: Rank better in Google and other search engines with a basic SEO setup for your website.
Online Payments: Accept payments online for your products and services via any of the mobile money networks, Visa, MasterCard and Apple Pay.
Live Chat Integration: If WhatsApp chat doesn’t work for you, we can integrate an entire live chat system into your website allowing you to talk to visitors on your site in real time.
Ecommerce: This refers to being able to sell products and services through your website via your website’s shopping cart functionality. Your clients can visit your site, select products/services they want to purchase, add them to their cart, and make payment for their orders.
Completion: The duration within which your website will be completed.
Can I edit my website myself?
Yes you can. We provide you with the necessary login details to enable you access your site and make whatever changes you see fit. We also provide you with basic tutorials and documentation in order to help you do so.
When required, we use professionally designed website templates from the best developers in the world. Many of these also have integrated builders that make editing your website simple by way of drag and drop functions, similar to other website builders like Wix, Weebly, Squarespace, Hubspot, GoDaddy builder and others.
I only want you to design the site. I have my own hosting.
That’s not a problem at all. You would only incur the setup costs shown. There will be no need to select or renew hosting plan from our hosting service here: stormerhost.com/linux-web-hosting.
Is the payment one-time?
If you have your own domain name and hosting account and only need your site designed and developed, then yes the payment would only be a one-time payment.
If however you would prefer that we provide you with high-end managed hosting of your website as well, then that component would recur monthly, quarterly or yearly, depending on the billing cycle you prefer.